Thanks for joining our monthly givers

You’re all set up to donate £{user_data~DD Gift Amount} per month by direct debit. Thank you. We've also sent you a confirmation by email.

Important: Confirmation of your Direct Debit instruction set up, including future payment schedule.

Here’s a confirmation of your direct debit, including the instruction that’ll be sent to your bank or building society within 10 working days.

Please check we’ve got your bank details and the amount right.

The company name that you’ll see on your bank statements is MS SOCIETY.

Name on account: {user_data~AccountName}

Account number: {user_data~AccountNumber}

Sort code: {user_data~SortCode}

Monthly donation amount: £{user_data~DD Gift Amount}

Start date for payments: {user_data~DD_start_date}

Your reference: {user_data~DD Reference}

(you’ll need this if you contact us about your direct debit)


Questions? Email us at [email protected] or call our friendly supporter care team on 0300 500 8084.

{user_data~DD transaction Reference}


The Direct Debit Guarantee

  • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits 
  • If there are any changes to the amount, date or frequency of your Direct Debit the Multiple Sclerosis Society will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request the Multiple Sclerosis Society to collect a payment, confirmation of the amount and date will be given to you at the time of the request 
  • If an error is made in the payment of your Direct Debit, by the Multiple Sclerosis Society or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society 
  • If you receive a refund you are not entitled to, you must pay it back when the Multiple Sclerosis Society asks you to 
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us. 

Need help?

Call 0300 500 8084 [email protected]